Jeff Hiscox - President and Chief Executive Officer
Jeff Hiscox joined Newmarket in July 2004 and has served as President and Chief Executive Officer since March 2010. Previously, Jeff held various senior and executive leadership roles at Newmarket, including Director of Sales, Vice President of Sales, and President. Jeff brings more than 15 years of senior and executive level management and leadership experience to Newmarket.
Prior to joining Newmarket, Jeff served as Regional Vice President of Sales for Surebridge where he was responsible for growth and management of the Microsoft Business Solutions Group. Jeff joined Surebridge through the acquisition of ManagedOps.com / The Taylor Group where he served as Director of Sales.
Prior to Surebridge, Jeff held executive roles with Knowledge Alliance, including Vice President of Sales, where he was responsible for the growth and management of the North America Sales team.
Jeff earned an Honors Bachelor of Commerce degree from Queen's University in Kingston, Ontario, Canada.
Bill Sintiris joined Newmarket in 1995 and currently serves as Chief Operating Officer. In this role, Bill is responsible for all aspects of customer delivery and success, overseeing Professional Services, Customer Support, Data Center Operations, and Information Technology.
Previously, Bill has held a variety of senior leadership, technical, and operational positions at Newmarket, helping architect and build the Newmarket global data center delivery model that has grown to service over 150K users.
Bill holds a Bachelor of Science in Business Administration with an Information Technology Concentration from Southern New Hampshire University.
Gene Reardon joined Newmarket in 2000 and currently serves as Chief Financial Officer.
Prior to joining Newmarket, Gene was Corporate Controller for Guy Gannett Communications (GGC). Before joining GGC, Gene was a Senior Audit Manager with Coopers & Lybrand, now known as PricewaterhouseCoopers, LLP.
Gene is a Certified Public Accountant (CPA), a Chartered Global Management Accountant (CGMA), and a member of the American Institute of CPAs.
Gene holds a Bachelor of Science degree in Accounting from the University of Southern Maine.
Lee Horgan joined Newmarket in 1994 and currently serves as Chief Technology Officer, responsible for product development and technology direction. Lee’s tenure, deep product and industry knowledge, and expertise make him well-suited to work with worldwide hospitality organizations of all sizes, helping them to increase revenue, lower costs, and improve customer satisfaction with the strategic use of Newmarket business solutions.
Prior to his current role, Lee held senior leadership and sales positions at Newmarket, including the Executive Vice President of Sales. Additionally, Lee had commercial responsibility for the successful launches of Delphi.Net and MeetingBroker and was instrumental in partnering with clients on several enterprise CRM deployments.
Lee holds a Bachelor of Arts in History from Indiana University. He currently serves on the HSMAI Sales Advisory Board and was previously part of the MPI Foundation Board.
Paul Rantilla, Executive Vice President, Global Sales
Paul rejoined Newmarket in 2014 and currently serves as Executive Vice President of Global Sales. With more than 20 years of hospitality technology experience, Paul has an extensive track record of leading customer focused sales teams to exceptional performance.
Before returning to Newmarket, Paul spent the last 12 years as Executive Vice President of Global Sales at Passkey (now part of Lanyon), where he led sales and was instrumental in shaping Passkey’s market, product and service direction.
Prior to joining Passkey, Paul began his career with Newmarket International in 1994, holding several positions including Managing Director, Asia Pacific, and Director of Sales. Paul received his degree in Business Administration from the University of New Hampshire.
Gillian Tierney joined Newmarket in 2007 at her current position, Vice President, Human Resources.
Prior to joining Newmarket, Gillian served as Director of Human Resources for Bottomline Technologies, as well as Tecnomatix Technologies. Gillian brings her HR business partner experience and expertise to champion recruitment, employee relations, organizational development, training, compensation, benefits, and mergers and acquisitions to her role.
Gillian holds a Bachelor of Arts from the University of New Hampshire, a Master's in Education from the University of Massachusetts. She serves on the Board of Advisors for Stay, Work, Play New Hampshire and holds her Senior Professional in Human Resources (SPHR) certification from the Society for Human Resource Management.
Luis Segredo joined Newmarket in 2011 at his current position, President, MTech Division.
Luis has been serving the hospitality industry through MTech since 1993. Starting with the introduction of some of the first Windows apps for hotels, Luis has gained a breadth of experience with technology migrations. Most recently, he has navigated MTech through the transition from licensed seat model to managed hosting model. With over 17 years of experience in offering technology solutions at the property and corporate levels, Luis has come to know what works - how and why.
Luis earned a BBA in International Finance and Marketing from the University of Miami.
Ahmed Youssef - Vice President, Corporate Development and Marketing
With more than 21 years of executive experience in travel technology, distribution, and marketing, Ahmed Youssef joined Amadeus in 2006 and currently serves as Executive Vice President, Corporate Development and Marketing for Newmarket. In September 2013, he was appointed as Global Director for Hotel IT Business Operations and Business Development based in the Amadeus headquarters office in Madrid, Spain. Ahmed has also successfully served as Regional Director - Marketing & Operations, and Regional Markets Director for Middle East and North Africa. As Head of the Arab Air Carriers Organization (AACO) Program, Ahmed and his team elevated Amadeus into a regional leadership position. Under his direction as Managing Director of Amadeus Egypt, the company has become the country’s undisputed GDS leader and technology provider for the travel trade.
Prior to joining Amadeus, Ahmed worked for several global blue chip companies including American Express Travel as Director of Operations, Showtime network as Regional Manager of Retail, Middle East and North Africa, and Kanoo Travel as Regional Head of E-commerce and Travel Operations. Ahmed is skilled at building and scaling new divisions, as well as setting and successfully achieving business objectives within a short time frame.
Specializing in business re-engineering and business development, Ahmed holds a BA of Business Administration with a major in Marketing from the University of Cairo. He completed executive management post graduate studies at Canfield University in the UK and speaks both English and Arabic fluently.
Jo Stanford joined Newmarket in 2014 at her current position of Managing Director, EMEAI.
Prior to joining Newmarket, Jo served as Group IT Director for the De Vere Group, one of the UK's leading independent hospitality companies, where for eight years she was responsible for leading the strategy and deployment of IT and eCommerce solutions across the entire portfolio. During her time at De Vere Group, Jo also took on a four year tenure (2008 – 2012) as a non-Executive Director of Millenium Stadium Plc (home of Wales Rugby Football Union), where as a member of the board, she was responsible for advising on strategy and corporate governance.
Before joining De Vere Group, Jo served for six years as Group IT Director EMEAI for consulting engineers Parsons Brinckerhoff. Prior to serving as an IT Director, Jo’s career was in sales & marketing, culminating in a number of senior executive roles in a variety of commercial areas including clothing manufacture, IT training and hospitality.
Jo undertook post graduate education at Liverpool University gaining a distinction in Business Administration. In addition, Jo has served time as a voluntary mentor to young entrepreneurs through the Prince's Trust.
Tim Guo joined Newmarket in 2013 and currently serves as Managing Director, Asia Pacific.
Prior to joining Newmarket, Tim served as the Managing Director for Partech Inc. (a publicly traded US corporation) where he was responsible for creating the market entry strategy as well as execution of the operations, marketing and sales plan in the Greater China market for seven years.
After serving as a Captain in the US Army for five years, Tim worked in retail, manufacturing and consulting services giving him broad experiences in different industries.
Tim has an Executive MBA from EMBA-Global Asia, a joint program between Columbia Business School, London Business School, and the University of Hong Kong Business School. He received his undergraduate degree in Economics from the United States Military Academy at West Point, New York.