NEWMARKET INTERNATIONAL NEWS - AUGUST 2009

PROSPECTING IN A TOUGH ECONOMY, COMPLIMENTARY WEBINAR,
WEDNESDAY, AUGUST 19, 2009 AT 2:30PM EDT

Are you struggling to find new leads? Do you feeling like your prospect pipeline has dried up? Spend an hour with Newmarket International to learn practical strategies to effectively prospect in today's economy to find new sources of revenue.

In this 60 minute complimentary presentation, you will learn:

  • How to leverage your Sales and Catering solution to uncover new prospects
  • What reports to run for effective prospecting, analyzing history, and understanding lead conversion
  • Tips to more effectively work with your customers to ensure repeat business
  • Best practices to increase lead conversion and sales effectiveness
  • How to evaluate internet prospecting and reader board services can generate new opportunities

Join us on August 19, 2009 at 2:30pm - 3:30 pm EDT for this exciting session. Click here to register now!


Hyatt Customer Satisfaction Scores Reach All-time High

Hyatt Hotels Corporation has achieved record-breaking customer satisfaction scores after implementing Newmarket International solutions to improve the business operations involved in all aspects of servicing groups and meetings. Click here to read more.


Stand Out From the Competition: Showcase your property with Diagrams WebView

In today's economy many meeting planners have reduced travel budgets and are choosing to take full advantage of online information to make better business decisions. With Newmarket's Diagrams WebView service you will improve your search engine optimization, increase your competitive advantage and showcase your property.

This interactive web-based marketing tool will provide customers a full view of your meeting space, allowing them to take virtual tours of your meeting space. Fully detailed information about the meeting rooms is included online, reducing the number of questions received during the event planning process and facilitating a smooth event delivery.

Click here to learn more about how you can implement this dynamic service at your property!


Gain new skills and increase your value with Certification!

In recent months many people have been impacted by changes that require utilization of new skills and abilities. Do you have a comprehensive understanding of how to work efficiently with your Newmarket solutions? Could you use some refresh training or insight into best practices? If so, we encourage you to participate in one of our four certification courses:

Click here to learn full session information or register today!


IMPROVE PRODUCTIVITY. INCREASE TIME FOR SELLING. IMPACT YOUR BOTTOM LINE QUICKLY.

Is your team delivering at optimum performance? Recent staffing changes may mean that some team members are taking on new responsibilities. Do you have an expert available to ensure your Delphi database is clean and configured appropriately?

Newmarket now offers a Remote NSA service that will help you analyze your business to find where you can deliver the most impact to get your team back to selling. With a dedicated, certified Remote NSA at your service for the period of time that you designate, you will gain:

  • A 50 point review of your Delphi database
  • A comprehensive report detailing the health of your database and recommended areas of improvement
  • You decide the priority of addressing the areas for improvement for your property
  • Receive a weekly summary of the improvements that have been made
  • Implement best practices to ensure that your team maintains the accuracy of data once cleansed
  • Allow your Directors and Sales Managers more time for selling

Whether you engage the Remote NSA service for one month, three months, six months or ongoing, you will realize measurable results. Click here to learn what is included in this opportunity and how it can increase productivity and save you money now!


GROW YOUR GROUPS AND MEETINGS BUSINESS
COMPLIMENTARY WEBINAR, RECORDING NOW AVAILABLE!

We received great feedback on the Grow Your Groups and Meetings Business webinar. Kelly Parrott, Product Marketing Manager, and Chantay Hunter, Pre-Sales Consultant, lead a dynamic presentation reviewing areas where properties can grow their groups and meetings business, including:

  • Reviewing where your leads are coming from now, and what additional options are available
  • Analyzing how long it takes you to respond to a lead, and how you can gain the first response advantage
  • Identify new ways to promptly respond to leads, including interactive electronic proposals that assist in prompt follow up with your prospects

A recording of the session is now available online! Click here to view the presentation. When you reach the Grow Your Groups and Meetings Portal, please click the register button to access and view the presentation.

NEW INTEGRATION PARTNER: INDUSTRY WEAPON

Industry Weapon's digital signage platform, CommandCenterHD is the latest integration partner to be certified by Newmarket International. To learn more about CommandCenterHD, visit www.industryweapon.com.


Hotel Concepts and Newmarket International Complete IDPMS and Delphi Sales and Catering Interface

Integration will enable hotels to cross-sell and up-sell within a central sales system checking availability across the entire enterprise, as well as sharing and distributing leads. The integration between IDPMS and Delphi provides technology efficiencies, enabling any changes made to group business within Delphi to be immediately mirrored in the IDPMS. Click here to read more.

Please let us know how we can help you!

We will be offering monthly webcast presentations. If you have a presentation topic suggestion, we would love to hear your feedback. Please email us your suggestions at marketinginfo@newmarketinc.com.

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