Simple, Fast, Affordable Sales & Catering AUTOMATION
With Delphi.Net gain greater control of your groups and meetings and negotiated rate contacts. This results in improved operational efficiencies, increased revenue-driving profitable business. Whether you are a single property or multi-property operation, Delphi.Net will fit your business needs.Delphi.Net, developed by Newmarket International, the industry leader in sales and catering, is uniquely positioned to meet the mid-scale and boutique hospitality market needs. Our application is built based on customer feedback, business needs and extensive user experience research.
KEY BENEFITS AND FEATURES
ACCOUNT AND CONTACT MANAGEMENT– Gain complete control of your business
Collect detailed information for key accounts, agencies and contacts
Support for account hierarchy relationships
Enter and track all negotiated corporate rates to better manage contracted business
Added flexibility for customers to define their own industry codes and market segments
Track and manage account and contact information shared by all, or a selection of properties, to support cross-selling
DAILY ACTIVITIES – Stay focused on your business
Customize automatic traces to create standard reminders for common sales follow-up tasks
Track account, agency, contact and business tasks by status
View appointments and tasks on a daily basis with single-click access to pertinent details
REPORTING – Complete insight into your business
- Library of embedded reports and merge templates
- Merge template to enable quick and easy creation of contracts, BEOs, banquet checks, campaign or follow-up communications
For multi-property customers, standardize reporting across the enterprise for complete visibility
With Newmarket’s data warehouse application, Delphi BI, enterprise reporting is achievable from both Delphi and Delphi.Net sites for properties using either product.
GUESTROOM AND FUNCTION SPACE AVAILABILITY – Visibility of all business on the books
Combined Guestroom Control Log and Function Diary enables you to respond to requests with confidence
Quickly identify need periods and peak times to ensure optimal staffing
Complete visibility of all business on the books with scroll over details for corresponding event information
MEETINGBROKER INTEGRATION – Your source for automated lead management
- Allows Delphi.Net properties to receive RFPs from internal and external channels via MeetingBroker
- Robust capabilities for Assignment and Escalation of RFPs
- Streamline the RFP process. No data entry required. Incoming RFPs are immediately received as Inquiry Group Business in Delphi.Net
- Professional proposal capabilities reduce response time and helps win the business
- Two-way communication enabling analytical reporting based on business updates from Delphi.Net to MeetingBroker
CATERING AND EVENT MANAGEMENT – Intuitive catering management to execute events flawlessly
Improve workflow and exceed customer expectations by delivering exceptional events
Create property specific menus and ensure appropriate taxes are generated
Save time and ensure accuracy by dragging and dropping menu items to quickly create BEOs
Seamlessly email BEOs, banquets checks, and supplemental attachments to your customer
CUSTOMIZE THE APPLICATION – Built to your business standards
Define property characteristics and amenities, target rates and protected rooms
Establish lost business reasons, lead sources, housing methods and market segments
Define tax structure for menus and items for banquet checks
Configure your property’s guestroom detail, function rooms, events, and event types
Define specific user and property access
CUSTOMER SUPPORT AND TRAINING – Partner with Newmarket – we are open for business when you are
Award-winning support 24 hours a day, 7 days a week, 365 days a year
Global training and support offered through our US, EMEA, and AP offices
Live and recorded online training sessions taught by instructors - available at your convenience
LOW COST OF OWNERSHIP AND FLEXIBILITY – Powerful and affordable
Hosted application delivered to you via an Internet connection – no on-site hardware required
Product upgrades and enhancements are included in the low monthly subscription fee
As you grow your business, Delphi.Net grows with you - add new accounts or multiple properties to your portfolio
To learn more about how Delphi.Net can take your group and meeting business to the next level, contact us at salesinfo@newmarketinc.com.