CERTIFIED DELPHI SALES PROFESSIONAL (CDSP)
SESSION TITLES AND DESCRIPTIONS

Note: Students will be trained and tested on the latest version of Delphi Multi-Property Edition (currently version 9.5.2, subject to change without notice).  Properties using earlier versions of Delphi will find that the material in the course is relevant and can be applied to their daily activities.

Optimum Selling SkillsLearn how to quickly and effectively handle inquiries, process bookings, and send the highest quality responses to your clients.
Step into Revenue ManagementUnderstanding the basic concepts of Revenue Management takes you from a rookie to a pro in the sales game. When you consistently fill your property with the right business at the right time, you secure your place as the MVP of the sales team. 
Effective ProspectingWhen the pipeline is slim, it’s time to hit the streets, but you should have a plan in place before you go. You’ll learn how to find the information on the internet and in your Delphi database that will lead you to the appropriate clients with the most potential for your market. 
Working on the RoadMake sure you have access to the information and tools you need when you’re out on calls or at a tradeshow. Learn the easiest way to keep track of the details and get them back in Delphi when you get home. 
Finding Your NumbersAre you going to make your bonus this quarter or do you need to push through a few more contracts? There are super quick and easy ways to keep track of that in Delphi so you avoid any surprises when the month end numbers are published.
CDSP ExamThe student will access the exam online at their convenience following the course. One exam attempt is included in the price of the instructor-led-training program. Certification will be granted with a passing score of 80% or higher. If additional exam attempts are necessary, they will be purchased online for $150 each. 
CDSP Description
 

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